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Question

Same-day, no-charge rental return

  • December 10, 2025
  • 2 replies
  • 26 views

I need to correct a quantity in a RO by returning some of the items on the same day but with no charge. When creating a return on the same day, it still charges for the day.

How do I avoid this charge?

2 replies

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  • Jr Varsity II
  • December 15, 2025

Hi ​@RhonnieG ,

Can you review below approach and verify,

Use a No-Charge Return Line- Create the return line with a rate of zero or apply a 100% discount so no rental charge is applied.


  • Author
  • Freshman I
  • December 15, 2025

Thank you for the response.  Would I create the return on the same day and then when going to invoice, change the amount to zero? Is there a way that the zero charge doesn’t show up on the invoice?