Hi @adharmawansha22,

please check out the order type config “Require Stock Allocation”...

Maybe this is also an interessting topic for you: How to configure automatic allocation of items that have been back ordered during initial entry of sales orders

Hi @adharmawansha22 ,

Please check out the order type config “Require Stock Allocation”...

Maybe this is also interessting for you: How to configure automatic allocation of items that have been back ordered during initial entry of sales orders

Hi @adharmawansha22 

Once the Item is in shipping/Shipment completed,we cannot reverse the Items in Sales Order.

If you want to reverse the Items then Follow the RMA order Steps

We can reverse the Inventory by placing return orders in Acumatica. The below steps may help you.

1. Create a Return type of order ex: (RC type - RMA )
2. Create Receipt for this order (From Actions) 
3. It will create shipment type as a “Receipt” and then click on Update IN (It will reverse the Inventory)
4. Prepare an invoice and then will create a “Credit Memo” document. 
5. If Aleady payment is collected for the actual order, we need to create a “Customer Refund” in the Payments and Applications screen for the actual payment.
6. Finally, apply the below documents to the Actual Payment and release. Payment and Invoice will be closed.
   1. Credit Memo
   2. Actual order Invoice

Thanks

Hello ​@Manikanta Dhulipudi Is process still the same in 2024R2?

what if an RM is done, qty has been brought in and increased and the sales order it was applied to those lines still show nothing available to ship why is that? Usually the qty opens up again and this time it is not. Anyone come across a similar issue before and how did you fix it?