Do we store the return label tracking number in Acumatica?
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Return label tracking number in Acumatica?
Best answer by Naveen Boga
Nice to meet you in the community.
For the Return Labels also, Tracking Number details will be stored in the “SOPackageDetail” table.
To get the Return Label, the shipment should be on the OPEN status and we should have at least one package under the “Packages” tab else the system will display an error as “CarrierRequest.Packages must contain at least one Package”
This Tracking number field use also for the outbound package, but in this scenario Shipment will be in “Confirmed” status.
I just tried this scenario on my local machine and please find the attached screenshots for reference.
Hope this help!!
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