Reopen Canceled Sales Order on the Mobile App

  • 15 March 2023
  • 4 replies

Userlevel 3

Is there a way to re-open a canceled sales order on the mobile app? When accessing a canceled sales order on the mobile app, I can go to the Settings tab and in the Other section there is a toggle switch for Canceled but it is not available to change.


Best answer by Kandy Beatty 15 March 2023, 22:15

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4 replies

Userlevel 7
Badge +16

Hi @frankfiorentino81 

Out if the box mobile app does not allow you to change a sales order once it has been cancelled. 


Userlevel 7
Badge +8

Hi Frank, 

To reopen the order in the browser navigate to the order and use the re-open order function. 


You would need a customization (perhaps low-code/no-code) to add the functionality to the mobile app. 

Userlevel 3

@rsternberg96 thanks for the reply.

Userlevel 7
Badge +8



You can try a customization project to expose this option to Mobile



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