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Receive 0 qty on a PO or short a PO

  • February 8, 2023
  • 3 replies
  • 221 views

We need to 0 the qty of an item that did not come in.
When I create the receipt and change the Received Qty to 0, I get error: 

Quantity must be greater than 0.

What is the right process to indicate a receipt is short?

Best answer by Jeff96

You need to remove the line completely from the receipt. 

 

 

3 replies

Jeff96
Captain II
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  • Captain II
  • 267 replies
  • Answer
  • February 8, 2023

You need to remove the line completely from the receipt. 

 

 


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  • Jr Varsity II
  • 39 replies
  • October 25, 2024

Removing the item might be OK for a po with a few items but if you have a PO with 100 line items and 25 of them are not on the current receipt then the user has to DELETE 25 line items instead of just entering a zero quantity.  Please bring back the ability to enter zero quantity received.


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  • Varsity I
  • 114 replies
  • July 31, 2025

You could filter on Receipt Qty zero, then select first line, hold down Shift, select last line, and you can delete in one fell swoop.