Question

Print Labels not working

  • 7 September 2022
  • 7 replies
  • 229 views
H
Rank

After confirming the shipment in the Shipments (SO302000) screen and then click on Print Labels option under the Actions button, it is not getting redirected to the Carrier Labels (SO645000) form. Kindly guide us as to where are we missing in the step.
 

Thank You.

7 replies

manikantad18
Rank
Userlevel 7
Badge +12

Hi @harshitas00 

 

Have you verified with out customization packages, ?

 

Are you able to run the print labels directly from the screen instead from the shipment screen?

Manikanta Dhulipudi If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*
kandybeatty49
Rank
Userlevel 7
Badge +15

HI @harshitas00 

A few things to check:

  1. Under Enable/Disable Features, is the Shipping Carrier Intergration enabled?
  1. Is there a version of the Carrier Labels report that is not Active?
  1. Are you using a 3rd party shipping such as Shipstation?
Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
H
Rank

Thank you for your prompt reply @kbeatty21.
As per your suggestion I’ve checked out that :

1. Shipping Carrier Integration section has ben enabled.

  1. There aren’t any report versions currently added in the Carrier Labels (SO645000) form.
  2. And at present, we aren’t using any third party shipping carriers. We are currently using the U100 data set in order to have some hands-on practice for the Distribution module. 

    Thank you.
H
Rank

Hello, @manikantad18 . Thank you for your prompt reply.
As per your suggestion, yes we are able to run and generate the labels from the Carrier Labels (SO645000) form but not from the Print Labels option in the Shipments (SO302000) screen.

manikantad18
Rank
Userlevel 7
Badge +12

Hi @harshitas00 \

  1. Unpublish all the customization packages and verify the flow once
  2. Could you please confirm if the label is generated in the shipment screen 
  3. Any work flow changes done in your customization? 

Thanks

Manikanta Dhulipudi If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*
Dana Moffat
Rank
Userlevel 6
Badge +1

Hi @harshitas00 ,

Wanted to share that 22R2 release now supports Print Labels from the Shipment screen when the device hub is configured.

 

RohitBhandurge
Rank
Userlevel 5
Badge +1

Hi @harshitas00 \

  1. Unpublish all the customization packages and verify the flow once
  2. Could you please confirm if the label is generated in the shipment screen 
  3. Any work flow changes done in your customization? 

Thanks

 @harshitas00 - You need to have API integration between Acumatica and the Carrier (Ex. UPS). Once you have that in place, the carrier label will be attached on the second page of the Label that gets generated in Acumatica.

 

 

Rohit Bhandurge - Forever Grateful!

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