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Price Worksheet

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I set price in price worksheet of acumatica. It’s working properly. But when I am running process a week or more a week, the price go wrong. After I restart IIS in server, it’s back to normal price. Please advice me 

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Best answer by kevinheng21 27 June 2023, 09:24

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Laura02
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Hello @kevinheng21 ,

Please, show us a screen shot of where the pricing is set, and where you see the price go wrong. We need to know if your system has customizations published on the sales price worksheets and/or on the screen where the price goes wrong. Thank you.

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
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No customize on sale price worksheet. Set price here 

When we input sale order of this customer, it trigger the wrong price. After I restart IIS, It’s working propery

Kandy Beatty
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HI @kevinheng21 

What does it show for that customer under Sales Prices? Does it have overlapping prices?

 

Also, Could you try to put the price back in?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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That item have two option price 1. base customer 2. base on price class. customer is the first process for trigger. 

Kandy Beatty
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HI @kevinheng21 

Can you share what the actual Sales Prices looks like for the item?

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Hi @kevinheng21 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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I upgrade to acumatica 2022R2. It solved

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