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Question

Paperless Picking and Quantity Discrepancies

  • March 30, 2026
  • 3 replies
  • 49 views

Hello all!

We are looking at implementing paperless picking and I am running into a road block. I have found the topic of short shipments discussed over and over, but I have the opposite problem. Example:

Item 123 has to be sold in multiples of 6. A sales rep accidently entered 5 in their sales order, and created a shipment. The picker knows this item must be picked in multiples of 6, but cannot enter 6 on the scanner. The overship threshold on item 123 is set to 999%, so that is not the issue.

Is there a setting I need to change like the short shipment confirmation? (and if there is why isn’t it in the same place?)

3 replies

  • Author
  • Freshman I
  • April 9, 2026

Bumping for views, if anyone can help, even to let me know definitively that this isn’t possible that would be great. We have a lot riding on this in terms on internal processes and I need to provide an answer.


Jeff96
Captain II
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  • Captain II
  • April 10, 2026

I haven’t touched paperless picking in a while, so I can’t give a direct answer. But can you first check if it’s doable with paper picking?


Ed Goodman
Acumatica Employee
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  • Acumatica Employee
  • April 17, 2026

@Lyndsey 

Not sure if this is what you are looking for, but according to help, paperless picking does allow for under-shipping.

The Sales Orders Preferences screen can be configured to allow partial shipments and the command confirmline*qty should enable users to confirm lines with incomplete quantities.

https://help-2025r2.acumatica.com/(W(5))/Help?ScreenId=ShowWiki&pageid=1817779c-413b-4187-b7fe-38e97845a1cb

https://help-2025r2.acumatica.com/(W(7))/Help?ScreenId=ShowWiki&pageid=148b8b0f-81c5-4438-ada1-916e833c7ff1

Hope this helps.

Ed