Skip to main content
Question

Paperless Picking and Quantity Discrepancies

  • March 30, 2026
  • 2 replies
  • 37 views

Hello all!

We are looking at implementing paperless picking and I am running into a road block. I have found the topic of short shipments discussed over and over, but I have the opposite problem. Example:

Item 123 has to be sold in multiples of 6. A sales rep accidently entered 5 in their sales order, and created a shipment. The picker knows this item must be picked in multiples of 6, but cannot enter 6 on the scanner. The overship threshold on item 123 is set to 999%, so that is not the issue.

Is there a setting I need to change like the short shipment confirmation? (and if there is why isn’t it in the same place?)

2 replies

  • Author
  • Freshman I
  • April 9, 2026

Bumping for views, if anyone can help, even to let me know definitively that this isn’t possible that would be great. We have a lot riding on this in terms on internal processes and I need to provide an answer.


Jeff96
Captain II
Forum|alt.badge.img+5
  • Captain II
  • April 10, 2026

I haven’t touched paperless picking in a while, so I can’t give a direct answer. But can you first check if it’s doable with paper picking?