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Pacejet Speed Issues

  • March 19, 2026
  • 6 replies
  • 77 views

Jeff96
Captain II
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We’re using Pacejet with pack and ship in Acumatica. I’m wondering if anyone is having speed issues like I’m having. It takes about 45 seconds to confirm an order.

Best answer by Jeff96

After working with Acumatica on this, it turns out we needed to adjust the settings on our carrier setup. We had adjusted it previously before Pacejet was part of core Acumatica, and we had to set it back now. 

 

 

@Dana Moffat thank you for your help resolving this. 

6 replies

Dana Moffat
Community Manager
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  • Community Manager
  • March 26, 2026

Hi ​@Jeff96 

I’m going to reach out by email with proposed meeting date/times to hear more about what your experiencing. 

Dana


Jeff96
Captain II
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  • Author
  • Captain II
  • Answer
  • April 16, 2026

After working with Acumatica on this, it turns out we needed to adjust the settings on our carrier setup. We had adjusted it previously before Pacejet was part of core Acumatica, and we had to set it back now. 

 

 

@Dana Moffat thank you for your help resolving this. 


bwhite49
Captain II
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  • Captain II
  • April 17, 2026

@Jeff96 How does your team handle the “Update Shipment with Pacejet Data” action?

It does not seem to work too well through the “process shipments” screen - it does not seem to process every record. I added a business event to process through the shipment screen, but I think it is processing very slowly due to API request limits which slows down all of the other business events.


Dana Moffat
Community Manager
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  • Community Manager
  • April 17, 2026

hi ​@bwhite49 in our most recent release, we made some design improvements to the pacejet integration. To find out more please see:

Let us know if you see improvements.  We’re always open to hearing feedback if you would like to meetup via Teams.

-Dana


Jeff96
Captain II
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  • Author
  • Captain II
  • April 17, 2026

@Jeff96 How does your team handle the “Update Shipment with Pacejet Data” action?

It does not seem to work too well through the “process shipments” screen - it does not seem to process every record. I added a business event to process through the shipment screen, but I think it is processing very slowly due to API request limits which slows down all of the other business events.

We pack and ship in Acumatica. 


Dana Moffat
Community Manager
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  • Community Manager
  • April 17, 2026

Am meeting with ​@bwhite49 soon via Teams. 

If others want to share feedback as well, please feel free to indicate your interest here on the post.

-dana