Question

Override Address Automatically not working (address validation, country/state screen)

  • 27 November 2023
  • 3 replies
  • 63 views

Userlevel 4
Badge +1

We have Avalara Tax and address validation set up and it is properly validating the address. However, even though the “Override Address Automatically” is checked, the address is not being overridden. It just gives the user the information and the user must override manually.

Has anyone got this to work?

For example, in the below case, we are expecting Acumatica to change the Zip code from 11201 to 11201-1000. Instead, Acumatica just gives the user the information in the tooltip.

  This is our configuration:
 

 


3 replies

Userlevel 7
Badge +8

Hello!  I see that your save button is still active meaning the current data is not commited.  Can you save and try one more time?  Apologies if you have already attempted this step. 

 

 

Userlevel 4
Badge +1

Yes the save was committed. I was testing something else while taking the screenshot and can no longer edit the post.

Userlevel 7
Badge

Hi @Ellie were you able to find a solution? Thank you!

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