Question

Mobile Application Pick, Pack & Ship field focus lost

  • 1 February 2024
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We are using the mobile application, Pick, Pack & Ship function for picking shipments, using Honeywell Android mobile CK 65 scanners.  Using the Pick mode, the application has stopped placing the focus on the Location, Item and Lot fields when scanning.  When starting the Pick process the application prompts the user to scan the shipment number correctly.  The next scans are for location, item and lot.  The cursor no longer is placed in the location, Item or lot fields for the barcode scan to register the scan results in the field.  The user must touch in the location, item or lot fields to place the focus in the field for the scan to register.  This stopped function last week, no updates have been applied to Acumatica (23 R1), the Honeywell scanners or the Acumatica Android application (last update from the Google Play Store was 12/16/2023).  Does anyone have any idea why the mobile application would have stopped function correctly?  Thank you.   


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