Skip to main content
Solved

Mobile App Sales Orders


stacy16
Varsity I
Forum|alt.badge.img+1

After updating from 2020R1 to 2021R1, i went to create a quote in the mobile app and this is what popped up. Does anyone know if this is something that needs to be fixed at the inquiry level or customization level? I am not sure where to start.

Thanks!

Best answer by stacy16

Update: I published the customization that i removed the Inventory ID field and it works just fine now. :)

View original
Did this topic help you find an answer to your question?

6 replies

stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 83 replies
  • May 10, 2021

Sorry - forgot to attach the screen shot!

Here it is

 


Forum|alt.badge.img
  • Semi-Pro I
  • 40 replies
  • May 10, 2021

This error can mean that a field is being inserted twice. If that is the case, it is likely due to a customization that is inserting a field that was fixed in 2021r1.


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 83 replies
  • May 10, 2021

I just went through and looked and removed the error it showed me at the bottom. It still is doing the same thing. I think i am going to have to delete the customization and start over. :/


Forum|alt.badge.img
  • Semi-Pro I
  • 40 replies
  • May 10, 2021

Do you have a customization for mobile sales orders? Could it be the customer order number field? 

I had that issue.

 


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 83 replies
  • May 10, 2021

I customized the sales order screen in the mobile app.. i too had a customer order number field and i removed it but i cant publish it until later today when everyone is out of the system. i already asked them to get out once this morning so i will wait this time :) I will publish it tonight and see if it worked and let you know. 

Thank you!

Hopefully that is all it is. 


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 83 replies
  • Answer
  • May 24, 2021

Update: I published the customization that i removed the Inventory ID field and it works just fine now. :)


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings