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Managing User Profile printers

  • 24 August 2022
  • 4 replies
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J
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Is there a built in way to manage the Printers associated to User Profiles that doesn’t require the user themselves to do it?

 

We have 7 shipping lanes with two printers each.  One is for the Shipping Label and one is for the Shipment Confirmation (i.e. packing slip.)  A warehouse employee may be assigned to different lanes (i.e. printers) day to day.  It seems like I need to log in as each user, change their default printer (for the labels) and change the printer associated to the Shipment Confirmation in order to move them around.

 

I created a GI against User / UserPreferences / NotificationSetupUserOverride, but I’m not able update the specific Printer fields.

 

It looks like I’m going to need to write a customization to manage this in a scalable way, but before I went down that road, wanted to see if anyone had any better ideas.

 

Thanks-

 

Jacob.

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Best answer by Kandy Beatty 25 August 2022, 20:09

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Kandy Beatty
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HI @Jacob 

Here is the help on DeviceHub and specifying default printers. You could start here:

https://help-2022r1.acumatica.com/(W(2))/Help?ScreenId=ShowWiki&pageid=295434fc-f977-4855-afcc-7a8d617af1ad

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
J
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@kbeatty21

Yeah, that’s what isn’t a good or scalable solution for us.  You can’t edit your User Profile on the Mobile App and an admin can’t edit someone else’s User Profile without logging in as them.  Further, those fields aren’t available to edit on a GI.

 

So, if I need warehouse user Bob to pack on a different lane today:

  1. He needs to go to a workstation and log in
  2. Edit his user profile
  3. Change his default printer
  4. Change the printer on any specific reports (e.g. Shipment Confirm)

Or, an Admin needs to log in as Bob and do that for him.

 

I have 22 warehouse employees in 2 locations and 7 shipping lanes with two printers on each.  Not a sustainable solution.

 

Thanks-

 

Jacob.

Kandy Beatty
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HI @Jacob 

Unfortunately this is a system limitation. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
S
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 I created an ideas post on this matter. Votes don’t hurt 😉.

 

Schneur Perl

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