I have a dropship that was partially shipped by the vendor. However, the quantity shipped was accidentally received twice and billed to the customer twice. One invoice has been released, the other has not and has since been deleted. The issue I am running into is when I try and issue a return against the purchase receipt, it is showing qty 0 in my warehouse so it will not allow me to release the PR return.
How can I go about issuing this return and opening the line again in the PO?
Answer
Issue Return against release purchase receipt - Dropship
Best answer by Kandy Beatty
Hi
I would suggest to do an inventory adjustment or you could even do a receipt to add that qty into the warehouse and when you issue the return, it will reverse that adjustment.
+17Hi
I would suggest to do an inventory adjustment or you could even do a receipt to add that qty into the warehouse and when you issue the return, it will reverse that adjustment.
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.