I have a dropship that was partially shipped by the vendor. However, the quantity shipped was accidentally received twice and billed to the customer twice. One invoice has been released, the other has not and has since been deleted. The issue I am running into is when I try and issue a return against the purchase receipt, it is showing qty 0 in my warehouse so it will not allow me to release the PR return.
How can I go about issuing this return and opening the line again in the PO?
Best answer by Kandy BeattyView original