Invoice Nbr cannot be empty

​@debbiereed72 Do you have any customization on this?

Nope, no customizations at play.

It suddenly is just working now… after several attempts.  We can’t explain why it’s working now. 🤷🏼

Hi ​@debbiereed72 

I was going to suggest turning on, save then turning off manual numbering. However, it seems you don’t need that now. 

Acumatica has a mind of it’s own sometimes. 😁

As mentioned created manually - no error , that means auto numbering has stopped. Need to check the AutoNumbering. Probably you might have exhausted entire series. 😄

That wasn’t it.. look at the screenshots I included.  But thank you for the response ​@amitr70 .  

​@Kandy Beatty the strangest part was that creating a SO Invoice directly did auto assign the next number.  But creating the SO Invoice from a Shipment is what failed.  💁

When I said manually, I didn’t communicate clearly enough.. I didn’t mean that the invoice number was keyed in.. I meant that it was created directly on the SO Invoice form and not from a shipment.

Thanks all for the responses… we’ll put this one in the Ripley’s box.

Throwing in my 2 cents to help any future/further investigation:

The error message ‘Invoice Nbr. cannot be empty’ could be referring to the InvoiceNbr field on the Sales Order and/or Invoice.

This is displayed in the front end UI as “Customer Order Nbr.”

Could any Preferences or Order Type settings that make one of these a required field, have been changed, somewhere between the timeline of the Sales Order, Shipment and Invoice being created and processed perhaps?