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Inventory, Orders Management, Warehouse Operations

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u043Freshman II

asked in Distribution

Looking for a way to resolve Acumatica's connection to Wi-Fi on handheld devices when we drop signal

We are using hand-held devices to do full physical inventory using the Automated Operation Scan and Count. Sometimes, our Wi-Fi drops connection to the handheld for a moment. We believe this is causing Acumatica to freeze. Acumatica can freeze for several minutes before it comes back online. Is there something we can do to help Acumatica to resolve the connection (without losing our data) when this happens?

8 months ago

dougmcbride79Semi-Pro I

asked in Distribution

Cross Sell, Up Sale & Replacement Column not showing in Sales Order

We are implementing the Cross Sale, Up Sale, & Replacement feature in Acumatica. We are on 2022 R2. We have created many Cross Sale items in an items “Related Items”. But we we add an item that has Cross Sell associated items, we do not see the special column and icons that tell the sales team a Cross Sales item is availabe (in the order GI) . Do we need to enable a feature? Could it be that 2022 R2 does not have the icons and I need to upgrade to a new version? Any help is greatly appreciated.

8 months ago

kurtwoesteFreshman II

asked in Distribution

AP Aging Using APTranPostGL

The stock AP Aging report uses APTranPostGL as the source of the amount shown that has aged. However, it appears that whenever a bill has been reclassified, the reclassification entry does not get posted (or projected) to the APTranPostGL DAC. It’s as if the transaction never occurs, according to the Aging Report.

8 months ago

estebanperalta54Captain II

asked in Distribution

Is there a way to do multi-tier pricing

My client has multi tier pricing structure where essentially a customer can have more than one customer price class. So how it would work is Customer A, Item A could have Tier 1 = $100, Tier 2 = $90. The sales price would be the minimum price so the system should automatically select 90. I’ve tried using Sales price worksheet but no luck because a customer can only have customer price class and I’ve tried using the alternate ID as a tier category but it errors out because of the same active date range. Any ideas?

8 months ago

justinp67

asked in Distribution

Distribution: PO receipt doesn't change current price stock items

I think I am missing something. I will admit we a running 2019 R2 with 2023 R2 being launched next week. When we order stock items, we change our current cost on the PO#. When we create a PO receipt why doesn’t Acumatica change our current cost? Is their a solution for this?

8 months ago

brettnothan9Jr Varsity III

asked in Distribution

Vendor Class -> Mailing & Printing -> Branch Grid Field Read-Only

2023r1u13. I’m trying to make a branch specific mailing, but the branch field is grayed out. I have other branch specific mailings that I had previously defined. Bug or am I doing something wrong? Thanks,Brett

8 months ago

kristianharianjaSemi-Pro I

asked in Distribution

Back Order Replanning Process

I’m trying to setup auto-replan of back orders for my client but got into a problem.Based on this wiki below, the line is sorted based on Ship On date starting from the earliest one which makes sense. But why orders with the same Ship On date are not sorted based on time they are entered on that date or based on lowest sales order number? Instead, system replans based on the greatest quantity. This is a problem when order entered at afternoon with greater qty gets replanned first than order is on back order in the morning.

8 months ago

MSwanson86Freshman I

asked in Distribution

Assign a weight to a lot/Serial #

Is there a way to assign a weight (possibly at the time the PO Receipt is entered) to a lot/Serial #? We would like to have a way to show the weight on an item on the shipment confirmation. We use lot tracked inventory items for a wide variety of special order items so it wouldn’t be possible for us to assign the weight to an Inventory ID.Thanks

8 months ago

Manikanta DhulipudiCaptain II

asked in Distribution

TheError: The argument cannot be null.Parameter name: key

Hi EveryoneWe have created a Business event to create a task using the Action Execution option in the Business event.When ever the Owner changes in Opportunties the Business event should create a task.We are getting the error ‘Error: The argument cannot be null.Parameter name: key

8 months ago

astramathis30Freshman I

asked in Distribution

Relinking Opportunity to CRM Quote

Can anyone tell me how to or why you can’t relink a quote to a different opportunity in CR304500.I’m fairly confident I did this somewhere else in Acumatica recently with another process, but I can’t recall it right now.

8 months ago

KarthikGajendranAcumatica Moderator

posted in Distribution

Requirements Gathering for Order Orchestration - directing Order Fulfillment to the proper warehouse based on business rules

Hello Commerce Customers,Could you please help me in understanding how the multi-warehouse location inventory for the Commerce orders works? How does your commerce system select the required location when the order is placed by the consumer? How does Acumatica select the warehouse location when the orders are imported into Acumatica? Do anyone of you facing issues related to this? If yes, please let us know we would like to connect with you and learn about your business process and help you by implementing this feature out of the box.

8 months ago

sspencerJr Varsity III

asked in Distribution

Mass Update Field Error

I made a copy of the default Customers GI, we are going to make some changes to this GI. Before making the changes I made a copy of the existing GI and tried to save it. I am receiving the following error. There are no boxes checked for mass update. Please help this is kinda urgent!! Here is the trace log that goes with this error

8 months ago

ckwiat46Jr Varsity II

asked in Distribution

Change the transaction description of Invoices created with multiple installment credit terms

How can we change the “Transaction Description” of the Invoice created with multiple installment terms.For example: we have created an invoice with Credit Terms as “5SPLITPAY” with Invoice total as 5,000. After invoice is released, 5 new invoices are created with “Transaction Description” as “Item Discount”, from where this text coming from, do we have any option to change this. Please help us.

8 months ago

jmarshallFreshman I

asked in Distribution

Statement Cycle - Incorrect Statement Date entered 12/31/24 vs 12/31/23. No way to go back

AR Statements were prepared for 12/31/2024 instead of 12/31/2023 at the beginning of 2024. If we try to go back and prepare for 12/31/2023 no Cycle IDs are shown as options. The only way for the correct Cycle ID to show is if we choose a “Prepare For:” of 01/31/2025.I created a new Cycle ID, MONTH, using a different Schedule Type but that did not work and did not process any AR statements. It appears that once a statement has been processed for a future period there is no way to go back and correct the date. This appears awfully draconian as it is easy to enter the incorrect year, especially at year end.Does anyone know of a workaround or a way to be able to reset the “Last Statement Date”.Thank you

8 months ago

scottjohnsonhereFreshman I

asked in Distribution

Error while trying to delete/remove a PO line that has been received then fully returned.

This may be a similar issue to canceling a PO that has been fully returned. We have a PO with multiple lines. One line was received then fully returned. While attempting to delete that line, the following error message appears. “PO Error: The line cannot be deleted because some quantity of an item in this line have been received.”I am aware of trying to cancel a PO that has been received and the solution of setting it to complete. Just curious if this is a similar issue but on the line level and if the solution is to complete the line instead of delete. Thanks!

8 months ago

kristianharianjaSemi-Pro I

asked in Distribution

Pick Pack Ship - Scan Qty based on qty in a box

Is it possible to scan an item during picking/packing and automatically set quantity based on its qty in a box?Example:There is 30 ea of the product in a box. A shipment needs 60 ea of it. When picked, scan the item barcode twice instead of keying qty 60 ea manually.

8 months ago

ginalinFreshman I

posted in Distribution

Shopify Plus / B2B process

Looking for a user of Shopify Plus where you’re shipping B2B , have backorders, pre-authorizing credit card , amongst others. Would love to connect.

8 months ago

ToddWhaleyFreshman I

asked in Distribution

Mobile Application Pick, Pack & Ship field focus lost

We are using the mobile application, Pick, Pack & Ship function for picking shipments, using Honeywell Android mobile CK 65 scanners. Using the Pick mode, the application has stopped placing the focus on the Location, Item and Lot fields when scanning. When starting the Pick process the application prompts the user to scan the shipment number correctly. The next scans are for location, item and lot. The cursor no longer is placed in the location, Item or lot fields for the barcode scan to register the scan results in the field. The user must touch in the location, item or lot fields to place the focus in the field for the scan to register. This stopped function last week, no updates have been applied to Acumatica (23 R1), the Honeywell scanners or the Acumatica Android application (last update from the Google Play Store was 12/16/2023). Does anyone have any idea why the mobile application would have stopped function correctly? Thank you.

8 months ago

ginalinFreshman I

asked in Distribution

Changing the default in reports

How do I change the default in Inventory “Goods in Transit” report from “Summary” to “Detail” and in fact, how to change defaults in general?

8 months ago

yashwants46Freshman I

asked in Distribution

How to link manually child order to a existing Blanket order.

Hello, We have Child Orders created manually and moved to completed status, we need the ability to link this child order to the Blanket orderFor Clarity:Below is the child order created manually Below is the Blanket order.As we don’t see the ability to link this can you please guide us?

8 months ago

acumaticapm182Jr Varsity II

asked in Distribution

Why we always encountered this error when entering an SO (Shipment Procedure)?

Hi all, Can you help me about my concern for creating a Sales Order and when we ship this item, we encountered this.(Please see the image below) We resolved this issue by creating another (copy SO) and the shipment and the process continues smoothly. Do you have any solutions to rid this? Thanks

8 months ago

estebanperalta54Captain II

asked in Distribution

Pro forma invoices with regular order types

My client is looking for to send customers a prepay Invoice or a Proforma Invoice. Basically Enter an SO and generate an invoice, and once payment arrives they will process shipment and invoice. I set them up using credit terms with prepayment required and it works great. My question is if there is a way to do proforma invoices? I’m thinking I can create a second version of the sales order acknowledgement form and make it look like an invoice. Any other ideas?

8 months ago

melaniemascato62Freshman I

asked in Distribution

Error when trying to correct shipment 2023R2

I am getting the following error when trying to Correct a Shipment already confirmed but not invoiced, “The line cannot be deleted because it is linked to a purchase order”. This error is new to the upgrade however I upgraded 2023 R1 and R2 at the same time so not sure which may have caused this. Items are not marked for PO or anything that makes sense.

8 months ago

TitileGamaJr Varsity II

asked in Distribution

Switch Formula on report designer

Please assist, I am trying to use the switch formula on the report design, but i get an error when validating the formula. I don't know what i am missing.

8 months ago

dsimone20Jr Varsity III

asked in Distribution

Overship lotted items marked for PO

Our customer often encounters the following: customer order 900 lotted items (lotted, when received, user entered lot nbr) which they mark for PO, PO is created for 900 items, vendor overships 1000 items, customer agrees to buy all 1000. Because they are lotted, the only way we have been able to accomplish this is to go back and update the quantities of the SO and PO to match the end qty of 1000. Then they do a PO Reciept for the 1000. The problem comes when trying to create a shipment. The shipment only wants to ship what is allocated, which is the original 900. And Line Details on the SO is acting like they need to create another PO to satisfy the extra 100 - I cannot uncheck the Mark for PO box. Screenshots of the entire process below.Original SO for 900 marked for POQuantities on SO and PO changed to 1000. Then…Purchase receipt for 1000SO line details has allocated 900, not 1000Can’t uncheck Mark for PO or check Allocated on the third line. Adding a new line acts the same. They cou

8 months ago

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