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Autofill Issues

  • 30 October 2023
  • 2 replies
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Acumatica 2023 R2 autofill / search does not recognized a space.

When I enter a customer name it will match the first word but after a space it completely goes blank.

Ex.  Customer name - Discount Store

Discount will list all discount but after a space it goes blank.

Discount St will go blank too. 

 

Thanks,

Nelson

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Best answer by Nelson Yip 30 October 2023, 21:06

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Hello @Nelson Yip !

When I attempted to recreate this issue in my Instance, I noticed that the search was able to properly find customers and records with spaces in their names. Is it possible that your instance doesn’t have Search Indexing set-up properly? More information here: https://help.acumatica.com/Wiki/(W(2))/ShowWiki.aspx?pageid=91e54e08-0fb9-440f-a22d-9ca2e54c6919

 

I would ensure that both:

  • Semantic Search is enabled
  • Search Indexes have been recreated

 

If you have any questions, please don’t hesitate to reach out! Let me know if this helps, thanks.

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Thanks for the problem, after upgrading to 2023 R2 the search condition changed.

 

Site Preferences

Search condition was defaulted to Start with and I changed it to contain.

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