Identify Back Order items at Sales Order Line Level

  • 28 September 2021
  • 1 reply

We are looking for exception reporting on Back Order Inventory Items, at the Sales Order line level: For Sales Orders that have Back Order Status, we want to pinpoint the specific Items which are on Back order.  Is there a Back Order Status at the Sales Order Line level to flag which Inventory Items caused the Back Order, for follow up?

1 reply

Userlevel 6
Badge +9

Hi @ekaplan  We are NOT having the Status field at SO Line level.

But we can identify Back Ordered items (Partial shipped items) at SO Line level by considering below fields.

  • Order Qty - Ordered Qty
  • Open Qty - items are still to be shipped 
  • Shipped Qty - items already shipped

We can compare these fields and can able to know backordered items. Please find the screenshot for reference.

Hope this helps!


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