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Question

How to process a PO Return (without replacement) with a Restocking Fee?

  • December 2, 2025
  • 3 replies
  • 31 views
H
Freshman II
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If the client purchased an incorrect item from a Vendor, and the item is returned with a restocking fee (no replacement will be sent by the Vendor), how do you process that?

There are 2 separate scenarios:

  1. The original Bill is still Open.
  2. The original Bill is Closed.

3 replies

mohammadnawaz51
Jr Varsity I
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​@hbarnes45 May be this helpful/

Vendor Returns – Everything Else – Acumatica User Group Forums

https://www.acumatica.com/acumatica-marketplace/global-payex-ap-accounts-payable-automation-solution/
    H
    Freshman II
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    • hbarnes45
    • Author
    • Freshman II
    • December 2, 2025

    Unfortunately it does not help. 
    I think we can just do a Purchase Return, then change the Debit Adjustment to subtract the Restocking Fee, and apply that to an Open Bill.

    Still testing how to do this with a Closed Bill.

     

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • January 8, 2026

    Hi ​@mohammadnawaz51 were you able to find a solution? Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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