+18
Best answer by Jeff96
Seems like a bug.
To reverse it, you need to do a return. Add the invoice to the return order like you normally would. Make sure to select the Mark for PO checkbox, and the original PO number should be in there.
Next click “create vendor return”
Go to Shipments on the return order and you’ll see the drop-ship return. You can create the credit memo from there. Once that’s done, you can create the credit memo for the customer on the return order.
+4Seems like a bug.
To reverse it, you need to do a return. Add the invoice to the return order like you normally would. Make sure to select the Mark for PO checkbox, and the original PO number should be in there.
Next click “create vendor return”
Go to Shipments on the return order and you’ll see the drop-ship return. You can create the credit memo from there. Once that’s done, you can create the credit memo for the customer on the return order.
+18Thank you
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