How to correct a shipment that had been "UpdateIN" ?

  • 25 October 2022
  • 2 replies

Userlevel 4

Hi good morning,

I have an inquiry. How do we correct a shipment that had been "UpdateIN" ? Is there a way to execute reversal or something?



Best answer by manikantad18 25 October 2022, 07:44

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2 replies

Userlevel 7
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Hi @chenwm 

Once Inventory is posted you need to follow the below steps to process inventory reverse but we cannot do anything with an updated shipment.

We can reverse the Inventory by placing return orders in Acumatica. The below steps may help you.

  1. Create a Return type of order ex: (RC type - RMA )
  2. Create Receipt for this order (From Actions) 
  3. It will create shipment type as a “Receipt” and then click on Update IN (It will reverse the Inventory)
  4. Prepare an invoice and then will create a “Credit Memo” document. 
  5. If Aleady payment is collected for the actual order, we need to create a “Customer Refund” in the Payments and Applications screen for the actual payment.
  6. Finally, apply the below documents to the Actual Payment and release. Payment and Invoice will be closed.
    1. Credit Memo
    2. Actual order Invoice


Userlevel 4

@manikantad18 hi thanks for the workaround, let me try it first.


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