Hi there,
I try to add serial numbers to stock kit items.
Do I add the serial numbers during the assembly process?
Thank you!
Monika
Best answer by Kandy Beatty
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Userlevel 7
+16
HI
Yes, you do that during the assembly process.
Click the Line Details button and it will pop up for you to enter the Serial number.
Hi
I did tried that before, but it does not let me add it.
Am I missing something during setup or in the stock item master?
Thank you!
Monika
Userlevel 7
+16
Hi
I did tried that before, but it does not let me add it.
Am I missing something during setup or in the stock item master?
Thank you!
Monika
What is the Lot/Serial Class on the actual item?
Hi
I did tried that before, but it does not let me add it.
Am I missing something during setup or in the stock item master?
Thank you!
Monika
Can you confirm that the Lot/Serial Class of the Kit is a serialized one?
If not that could be the root cause as the system doesn’t expect a Serial Number.
You are right. I created a new item and played with the different lot/serial classes and now it works.
Thank you so much for your help with this.
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