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How do we send an automated email to our customers AP email address that includes the ship confirmation and the delivery image(s)? 

  • August 20, 2025
  • 4 replies
  • 67 views

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How do we send an automated email to our customers AP email address that includes the ship confirmation and the delivery image(s)? 

Best answer by Manikanta Dhulipudi

Hi ​@jsudak 

 

  1. Using Business events you can send a shipment confirmation email to customer with the tracking information.
  2. If you maintain the images related to delivery you can that images in the Business events -Notiifcation template. You can integrate API Calls and store the images at the SO line level. 

4 replies

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  • Varsity I
  • August 24, 2025

This sounds to me like a Business Event.

Can you advise some steps or a trigger action which leads to this event to trigger.

Feel free to share some screenshots or trigger action of what you wish to achieve.

If its sending some bulk email did you try the Process screen email automation schedule for shipment confirmation for instance?

 


nhatnghetinh
Captain II
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  • Captain II
  • August 25, 2025

Hi ​@jsudak 

Please refer to the Youtube Links below. Hope it is useful for you.

 

 

Best Regards,

NNT


Manikanta Dhulipudi
Captain II
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Hi ​@jsudak 

 

  1. Using Business events you can send a shipment confirmation email to customer with the tracking information.
  2. If you maintain the images related to delivery you can that images in the Business events -Notiifcation template. You can integrate API Calls and store the images at the SO line level. 

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  • Author
  • Varsity II
  • August 25, 2025

Thnak you.