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How do we issue purchase return for dropship PO?

  • July 14, 2023
  • 3 replies
  • 728 views
C
Jr Varsity II
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We have a dropship PO which associated with a Sales Order. Basically we have released 1 purchase receipt and AP bill for the dropship PO. The Sales Order which associated with the dropship PO is completed with invoice.

But unfortunately, we accidentally released another purchase receipt for the dropship PO which is not supposed to be.

How do we make correction for the wrong receipt? 

 

 

Best answer by Manikanta Dhulipudi

Hi @chenwm 

Could you please follow the below process to return an order https://www.crestwood.com/2020/04/17/how-to-cancel-a-drop-ship-po-for-stock-items-in-acumatica/

Thanks

      3 replies

      Manikanta Dhulipudi
      Captain II
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      Hi @chenwm 

      Could you please follow the below process to return an order https://www.crestwood.com/2020/04/17/how-to-cancel-a-drop-ship-po-for-stock-items-in-acumatica/

      Thanks

      Acumatica Functional Consultant & Customer Experience Supervisor
        O
        Acumatica Employee


        Hello, you can also review the following article about drop-ship return: 

         

          M
          Freshman I
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          • michellew86
          • Freshman I
          • June 16, 2026

          ​@Manikanta Dhulipudi  I followed the same steps and when I try to create the vendor return through RC order I got an error as “PO Error: There are no lines, for which a vendor return can be created.” What could be the reason for these?

           

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