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Freight Rates by Weight

  • 27 August 2021
  • 1 reply
  • 113 views

Hello,

I am trying to set up shipping rates in the Freight Rates tab in the Ship via Codes screen. I need the rates to change at certain volumes and weights, whichever is higher. However, despite all the help articles saying that it calculates freight first by weight, and optionally by volume, it seems to only calculate the freight by volume. Is there any way to change a setting so it will calculate freight based on the higher of the two, or is it only possible to calculate based on volume? 

Thanks for your help!

1 reply

Userlevel 5
Badge +1

the system calculates the cost of the freight trying to maximize the cost, because normally the freight price depends on it. So, the condition is OR for weight and volume settings to satisfy the requirement of the freight rate.

   To achieve your requested beavior, you can define a very high volume. So the weight will be the only parameter to find the correct line in the grid.

 

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