Solved

Does Acumatica have built in Carrier Label formats?

  • 20 April 2022
  • 8 replies
  • 97 views

Userlevel 1
Badge

I am trying to set up my Carrier Labels for both UPS and FedEx integrations. I have verified UPS and FedEx have a ZPL label format file type chosen.

Do I have to go to Report Designer for the Carrier Label form and build a label from scratch? I assumed Acumatica, via its connections built in for UPS, would have a UPS label file already built.

icon

Best answer by Dana Moffat 26 April 2022, 19:29

View original

8 replies

Userlevel 6
Badge +3

For ZPL you would typically print it directly to a zebra label printer. If you need to preview the label you may be able to create a report but I don’t think(could be wrong) Acumatica has the ability to render ZPL. If you change the format to an image format you should be able to create a report that it can render(I believe Acumatica ships with a Carrier Labels report that does just that).

We have it setup via DeviceHub and our zebra printers are setup to use raw mode, the system just prints the labels directly to the zebra printers. 

Userlevel 1
Badge

Mark,

I do not intend to preview the label. Once I confirm a shipment via UPS or FedEx, I want the label to automatically print through DeviceHub to the default zebra printer. Is there no label design that needs to be done? Once you integrate the connection with UPS, the label is already ready to go?

Userlevel 6
Badge +3

If you have UPS/FedEx integration setup it will attach the zpl file to the packages once the shipment is confirmed. It doesn’t automatically print them. There may be a setting for it(there is for shipment confirmations) but if not you can always use business events to pretty easily configure it to auto print.

On the Process Shipments screen there is a Print Label action, and if you have DeviceHub enabled you can select Print With Device Hub and then select the zebra printer there.

Userlevel 1
Badge

Mark,

When I go into Process Shipments > Print Labels and run it for a UPS shipment, it downloads a ZPL file to my computer, rather than actually printing the label, see below:

 

 

 

 

 

Userlevel 6
Badge +3

It will also generate the print job. The downloading the file thing is a bug that Acumatica has not fixed yet. You should see a print job generated on the Print Jobs screen if it is working correctly.

Userlevel 1
Badge

Strange. It shows as processed, but nothing was printed:

 

 

Userlevel 6
Badge +3

I would check your device hub logs then. You can also check the printer on the server/computer where device hub is installed to see if the print job is erroring out. You do need to make sure the printer is setup in the device hub with Raw Mode option selected. 

Userlevel 4
Badge

Hi @trenton78 ,

Thank you for your question. 

Re: When I go into Process Shipments > Print Labels and run it for a UPS shipment, it downloads a ZPL file to my computer, rather than actually printing the label via the device hub.

This is being addressed in an upcoming release so that you will be able to print the label to your zebra printer via the device hub.

-Dana

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2020  Acumatica, Inc. All rights reserved