Hi everyone,
I have a very old order. It’s shipped and invoiced. But all items in this order still hold in inventory allocation. Does anyone knows how to release those inventory? thank you.
Solved
Closed invoice didn't generate inventory issue document
Best answer by vkumar
Hi
I have noticed that the Inventory document reference is blank on Shipment document, SO tab reflected on your screenshot. Check if ‘Update IN’ action is active on Shipment document screen. Else, you can check if the invoice lists on Process invoice ( SO505000) screen and when you select ‘Post Invoices to IN’ action.
If above screens are not giving you an option to generate Inventory document for above invoice, you may get help from our Support team.
Regards,
Hi
I have noticed that the Inventory document reference is blank on Shipment document, SO tab reflected on your screenshot. Check if ‘Update IN’ action is active on Shipment document screen. Else, you can check if the invoice lists on Process invoice ( SO505000) screen and when you select ‘Post Invoices to IN’ action.
If above screens are not giving you an option to generate Inventory document for above invoice, you may get help from our Support team.
Regards,
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.