I am currently using template items and I created 4 matrix items from it.
There are transactions on those items, but we would want to change the Sales UOM to something different. But it is both gray out and in the Stock profile. Is there any way to unlock the UOM to make this change and the Base UOM is each.
Best answer by IrinaView original
@Nelson Yip, sorry for the long reply.
The Base UOM field is disabled when the stock item has either quantity on hand or plans (lines shown in the Inventory Allocation Details irrespective of the Allocation Type). There were also a known issue related to this field, please check the following KB if it applues to you:
The Sales UOM field doesn’t have any restrictions. If you having issues with it, please contact your Acumatica Support provider.
This is a newly created matrix item from a template id CCA014.
As you see the sales unit is locked.