Changing Lot/Serial Class on a few stock items from LOTTRACKED to USER

We did find a preventative solution--updating the Item Class Preferences so that any new stock items default to the correct Lot/Serial Class. That should stop this issue from happening again.

The question that remains is whether there’s any way to change the Lot/Serial Class on existing active items that already have transactions. Recreating the stock item under new names isn’t an option for us, so right now we’re leaning towards just leaving the few oddballs as LOTTRACKED.

If anyone has experience with a workaround--even if it means a VAR or Acumatica support stepping in on the back end--I’d really appreciate your input.

I feel like I have done this before for another customer and you’re on the right track to remove all the inventory (i.e. via an issue or adjustment) to so do.  But this was a couple years ago, so things may have changed between versions (or I could just have misremembered what we did, maybe they didn’t have transactions?)

With your comment that recreating the items under new item names isn’t an option, have you considered using the “Change ID” function on the “incorrect” items and mark them as inactive and then set up new items with the same inventory ID as the old ones?

I’m not familiar with the Change ID function you mentioned. Where exactly is that located?

We’re currently on 2024 R2 and planning to move to 2025 R1 soon, so if that feature is version-specific it would be good to know whether it’s available to us now or something to look forward too. :)