Question

Cannot Add Sales Order with Payment thru REST API " The order cannot be applied, the specified combination of the order type and order number cannot be found in the system."

  • 9 June 2021
  • 1 reply
  • 367 views

I’m sending a Sales Order with Pre-Authorized Payment thru REST API in Acumatica. This works perfect in my local Acumatica instance. However, I can’t get it worked when switching to Acumatica.com and I’m getting this error “The order cannot be applied, the specified combination of the order type and order number cannot be found in the system.”. It works well when I remove the payment details.

 

{
"BillToAddress": {
"AddressLine1": {
"value": "3153 Doctors Drive"
},
"AddressLine2": {
"value": ""
},
"City": {
"value": "Los Angeles"
},
"Country": {
"value": "US"
},
"PostalCode": {
"value": "90017"
},
"State": {
"value": "CA"
},
"custom": {}
},
"BillToAddressOverride": {
"value": false
},
"BillToContact": {
"Attention": {
"value": "Mr."
},
"BusinessName": {
"value": "Gregory Luton"
},
"Email": {
"value": "gluton@hotmeal.com"
},
"Phone1": {
"value": "(310) 341-3975"
},
"custom": {}
},
"CreditHold": {
"value": false
},
"CustomerID": {
"value": "S000000001"
},
"CustomerOrder": {},
"Date": {
"value": "2021-06-02T13:42:02.22Z"
},
"Description": {
"value": ""
},
"Details": [
{
"ManualPrice": {
"value": true
},
"Amount": {
"value": 79.99
},
"DiscountAmount": {
"value": 0
},
"DiscountCode": {},
"DiscountPercent": {
"value": 0
},
"ExtendedPrice": {
"value": 79.99
},
"FreeItem": {
"value": false
},
"InventoryID": {
"value": "ELEHDD1"
},
"LineDescription": {
"value": "Lego 500 piece set"
},
"LineNbr": {
"value": 1
},
"ManualDiscount": {
"value": false
},
"OpenQty": {
"value": 1
},
"OrderQty": {
"value": 1
},
"RequestedOn": {
"value": "2021-06-02T13:42:02.22Z"
},
"Subitem": {
"value": ""
},
"UnbilledAmount": {
"value": 79.99
},
"UnitPrice": {
"value": 79.99
},
"UOM": {
"value": "EA"
},
"WarehouseID": {},
"rowNumber": 1,
"custom": {}
}
],
"Hold": {
"value": false
},
"OrderedQty": {
"value": 1
},
"OrderTotal": {
"value": 79.99
},
"OrderType": {
"value": "SO"
},
"Payments": [
{
"CardAccountNbr": {
"value": "CUSTOMPAYMC:S000000001"
},
"CashAccount": {
"value": "10600"
},
"CreditCardTransactionInfo": [
{
"AuthNbr": {
"value": "23456"
},
"NeedValidation": {
"value": false
},
"TranDate": {
"value": "2021-06-02T16:13:01.22Z"
},
"TranNbr": {
"value": "12345"
},
"TranType": {
"value": "Authorize Only"
},
"custom": {}
}
],
"Description": {
"value": "Payment for 006024"
},
"PaymentAmount": {
"value": 79.99
},
"PaymentMethod": {
"value": "CUSTOMPAYMC"
},
"ProcessingCenterID": {
"value": "CUSTOMPAY"
},
"Status": {
"value": "Pre-Authorized"
},
"custom": {}
}
],
"RequestedOn": {
"value": "2021-06-02T13:42:02.22Z"
},
"ShipToAddress": {
"AddressLine1": {},
"AddressLine2": {},
"City": {},
"Country": {},
"PostalCode": {},
"State": {},
"custom": {}
},
"ShipToAddressOverride": {
"value": false
},
"ShipToContact": {
"Attention": {},
"BusinessName": {},
"Email": {},
"Phone1": {},
"custom": {}
},
"ShipVia": {
"value": ""
},
"Status": {},
"TaxTotal": {
"value": 0
},
"Totals": {
"FreightCost": {
"value": 0
},
"DiscountTotal": {
"value": 0
},
"LineTotalAmount": {
"value": 79.99
},
"custom": {}
},
"custom": {
"Document": {
"AttributeAMT": {
"value": "79.99",
"type": "CustomStringField"
},
"AttributeAUTHID": {
"value": "23456",
"type": "CustomStringField"
},
"AttributeCUR": {
"value": "USD",
"type": "CustomStringField"
},
"AttributeDT": {
"value": "6/2/2021 4:13:01 PM",
"type": "CustomStringField"
},
"AttributeEXPDATE": {
"value": "2025-05",
"type": "CustomStringField"
},
"AttributeRC": {
"value": "0",
"type": "CustomStringField"
},
"AttributeTOKEN": {
"value": "Gmg9niiBqh8B8FXH",
"type": "CustomStringField"
},
"AttributeTRANID": {
"value": "12345",
"type": "CustomStringField"
},
"AttributeCID": {
"value": "B",
"type": "CustomStringField"
},
"AttributeSTATUS": {
"value": "Pending",
"type": "CustomStringField"
}
}
}
}

 


1 reply

Hi,

 

I also have the same issue.

Reply


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