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Bill / Ship separately setting for customers

  • 1 March 2022
  • 7 replies
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L
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Hello,

Order types have a checkbox setting for

“Ship Separately” and “Bill Separately”

However, I do not see where we can designate this for a customer.

We have some customers who want this and some who do not and we need to control it at the customer level.

Any thoughts or guidance are appreciated!

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Best answer by markusray17 1 March 2022, 20:47

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7 replies

kandybeatty49
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HI @ltussing03 

For this, you can override on the customer record the Bill-To Address and Ship-To Address. You can also create a second Location for a customer and use that location for Sales Orders. 

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L
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Kbeatty,

Thanks for the reply.  I am sorry, I do not see anywhere to set Bill Separately on the addresses/locations.

Can you please direct me to what I am missing?

Thanks again for replying!

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kandybeatty49
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Hi @ltussing03 

Apologies, I should have added screenshots for clarification.

You can Override on the Billing and Shipping of the Customer Record.

Or you can create a New Location for the customer to add on the sales orders. 

 

 

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L
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KBeatty,

I’m sorry, I think I didn’t explain this well.  This is the setting I want to set at the customer level instead of on the order types.  I don’t see this in any of your screen shots.

 

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kandybeatty49
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KBeatty,

I’m sorry, I think I didn’t explain this well.  This is the setting I want to set at the customer level instead of on the order types.  I don’t see this in any of your screen shots.

 

Correct, that is not currently functionality in the system. 

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M
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You would have to create a customization for this. Out of the box the system defaults the “Ship Separately” and “Bill Separately” values from the Order Type only.

 

You would need to create and add fields to the Customer DAC for bill/ship separately and then you would need to override the PXDefault attribute on the SOOrder DAC bill/ship separately fields to search the customer record before the order type. 

L
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Thanks everyone for the replies!

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