Good day,
Right now on the RM (Order Type), the Auto Create Checkbox is defaulted to TRUE (Checked). Is their a preference to change the default to FALSE(Unchecked). Users need to uncheck the box to process the RMA to bring the item back into inventory. (We don’t send out replacement items using the RMA process.
I appreciate any suggestion.
Thank you
Best answer by Manikanta Dhulipudi
Hi
Currently, We dont have this option.
+15Hi
Currently, We dont have this option.
We also do not Auto-Create Issues on Return Material Authorizations. Is this an idea, is this planned to be a setting in the Order Type? Can this be customized?
We ran into a similar issue. But you can create a new RMA order type, then it would let you uncheck the auto create issue line check box.
Note that currently in out of box RM order type by default for receipt operation, this check box - Auto create issue is selected. In order to uncheck it, client could either save the document and then it will allow to change it accordingly.
Or else client could use another similar order type like RR which allow to unselect before saving the document.
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