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Approval Maps : Cury ID

  • 12 July 2023
  • 2 replies
  • 73 views

Userlevel 4
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Hi Team,

Seeking your assistance for this concern.

I tried to add a new condition in approval maps in Acumatica but upon savings this error appear.

 

By the way We add some branches and this error appears.

Thanks !

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Best answer by manikantad18 12 July 2023, 06:43

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Hello Fie,

I don’t have an answer yet.  I have questions. :-) I hope these ideas lead you to a solution.

Is Multi-Currency Accounting Feature Enabled in your tenant?

Is there any useful error or information in Tools → Trace?

What is the version of Acumatica?

Tell us more about the approval map and the tenant, please.  Do you have other approval maps that work? 

If you do have other approval maps that work, please compare a Map that works to this ‘problem’ approval map.

What entity type is being approved?

What are the conditions for the ‘problem’ Approval map (is the condition routing to one of your new branches or to an employee linked to the new branches)? 

If you inactivate conditions (to route all documents), are you able to save? If so, inactivate individual conditions to identify the cause.

Thank you,

Laura

 

Userlevel 7
Badge +12

Hi @Fie 

I dont see any branches on top of the screen in Acumatica. I want to point to this tissue as a checkpoint and request to review and make the necessary changes as @Naveen Boga mentioned in the below article.

 

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