Good day.
We have an enquiry regarding the creation of a sales orders with allocations.
We query the inventory summary results - expanded by lot/serial number to retrieve a list of serials for an inventory product. We then display these options to the user to choose from when ordering a product ex: a gun.
It seems that when we create an order with an allocation it creates/duplicates the lotSerialNbr entry within the inventory summary.
Please see attached:
- Example of create order call from documentation
- Screenshot of our request logs
- Screenshot of additional lotSerial entries created
Our understanding of allocation on an order is that an existing lot serial number will be assigned to a Details/Product entry.
Would appreciate any clarification and guidance on why our request is in fact creating a new lot/serial entry for an inventory item.
Kind regards,
Alecia