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Inter-Branch Transactions feature is disabled.

  • June 29, 2022
  • 3 replies
  • 230 views
E
Jr Varsity II
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We are using the REST API to create a Sales Order in Acumatica. For some customers we receive the below error message. Not sure why the API is complaining about “inter branch” as we target a single tenant and try to create a sales order for an existing customer under that tenant. (Not sure if branch means something else than “tenant” in this context) 

I read the other post on the forum and tried to find the feature for enabling inter branch but that feature was not listed. Can someone please help with this?  

 

Exception: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled.
PX.Data.PXOuterException: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled

Best answer by ericyz

Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

3 replies

E
Jr Varsity II
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  • ericyz
  • Author
  • Jr Varsity II
  • June 29, 2022

Adding more info: We do not pass a field called “Allocated” and not sure why the API is complaining about it.


Below is a sample request we pass and it only happens for some customers and not all:

 

{"CustomerID":{"value":"C006089"},"Description":{"value":"Hinnershitz"},"Details":[{"InventoryID":{"value":"DESIGNER"},"LineDescription":{"value":"Kitchen - perimeter - Hampton (Pure White), Frameless, Birch Plywood, Dovetailed Wood\n"},"OrderQty":{"value":1},"UnitPrice":{"value":7105.059800000001}},{"InventoryID":{"value":"FUEL SURCHARGE"},"OrderQty":{"value":1},"UnitPrice":{"value":355.25299000000007}}]}

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • July 26, 2022

Hi @ericyz - were you able to find a solution for your issue? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
E
Jr Varsity II
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  • ericyz
  • Author
  • Jr Varsity II
  • Answer
  • July 26, 2022

Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

Chris Hackett
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