Hello Everyone,
One of our client configured the InventoryID segment key like below.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ee6fbc50-1322-458e-9a3d-de3f915c9c36.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/8ba4f027-1f85-4020-ba7e-15320c42da8e.png)
When we try to create an order through API with this product, getting the error “The record has been deleted”. It's not considering the “-” while syncing the order.
If provide the value without the “-” It's working fine.
And also we noticed that if added only one segment key with “_” or “-” worked fine.
Is it any possible way to sync the product with this Segment Key configuration?.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/22197091-0e77-40a2-a1dd-4d76e9863a75.png)
Best answer by jinin
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