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Creating connections to APIs but getting locked out of System.

  • December 12, 2023
  • 3 replies
  • 111 views

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Hello All,
We have been working on some API connections and whenever i try to build up a connection using my Acumatica credentials, its gets connected and running but then the Acumatica ecosystem logs me out. How can I resolve this issue?

Thanks in advance.

Best answer by jinin

Hi @Harry 

Can you increase the logged-in user’s maximum number of concurrent logins and try once?

 

 

3 replies

jinin
Pro I
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  • Pro I
  • Answer
  • December 12, 2023

Hi @Harry 

Can you increase the logged-in user’s maximum number of concurrent logins and try once?

 

 


Vignesh Ponnusamy
Acumatica Moderator
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Hi @Harry,

Adding to @jinin comments.

As you mention, Acumatica ecosystem logged you out, does it happen after a certain time? What’s the error message you are receiving? Kindy share the steps to reproduce the issue.

The best practice to avoid concurrent login issues you can try the following workflow,

  • Login
  • GET/PUT/POST Requests to preform desired actions
  • Logout

Logging out each time when you initiate the session is important to avoid such issues and for security reasons. 


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  • Author
  • Semi-Pro II
  • December 13, 2023

Hello @jinin ,
I tried what you suggested and it worked successfully. Thanks a lot for your guidance.
@Vignesh Ponnusamy , it doesn’t trigger any error messages. It is just a simple log out fxn that was kicking me out once the connector was started. But now it has been resolved. Thanks a lot for your prompt suggestion.