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Using html mailto in generic inquiry

  • May 22, 2024
  • 3 replies
  • 94 views

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I have a generic inquiry that I am using in a dashboard data table widget. The GI in question has an email address in the result grid and I would like to turn the email address string into a mailto link so that when someone click on the email address on the dashboard it will automatically open the email client with the address already to the TO field. Is there a way to embedd html code into a GI to accomplish that? Any help on this would be greatly appreciated.

Best answer by Leonardo Justiniano

@mtcook 

My description is just an Idea how that could work from a GI. Emails sent through the system can be audited and therefore I recommend this approach. Embedding a “mailto” tag in a GI can time consuming if you want to achieve something like the primary contact email on Customer screen:

which behaves the way you are asking for. This type of field is not supported on GI as far as I know.

3 replies

Leonardo Justiniano
Jr Varsity II
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Hi @mtcook 

 

Just list the email address in your GI and set a NAVIGATE TO screen (Email screen). I created an example on Vendors GI:

 

Results Grid

 

Sent the navigation:

Pass the listed email

Run the GI

 

When you click the email link Acumatica does the work for you:

CR306035

Hope this helps


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  • Author
  • Jr Varsity III
  • May 22, 2024

Thanks for sharing that solution. Is it possible to have the link reference the default email client on the system rather than having to navigate through an acumatica screen?


Leonardo Justiniano
Jr Varsity II
Forum|alt.badge.img+4

@mtcook 

My description is just an Idea how that could work from a GI. Emails sent through the system can be audited and therefore I recommend this approach. Embedding a “mailto” tag in a GI can time consuming if you want to achieve something like the primary contact email on Customer screen:

which behaves the way you are asking for. This type of field is not supported on GI as far as I know.