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Upgrade to 2020R2 - error publishing customizations: "Duplicate original index Template 2"

  • March 24, 2021
  • 4 replies
  • 397 views

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Have massive customizations on IN202000 screen. After upgrade from 2019R1.214 to 2020R2.210 can’t publish customization project on this screen.

Here is the error message:

Any idea where to look at? What is “original index Template 2”?

Best answer by Hughes Beausejour

> Any idea where to look at?
In the customization, you can access the content through menu item: File -> Edit Project XML


Make a backup and remove the customized item section by section until the issue disappears to identify the root cause:
<Customization level="" description="" product-version="20.209">
    <Page path="~/pages/in/in202000.aspx" pageSource="[...]">
        <PXFormView ID="form" ParentId="phF_form" TypeFullName="PX.Web.UI.PXFormView">
            <Prop Key="AllowCollapse" Value="False" />
        </PXFormView>
        <PXTabItem Text="Vendor Details" ParentId="phG_tab_Items#2" TypeFullName="PX.Web.UI.PXTabItem">
            <Prop Key="Text" Value="Vendor Details 2" />
        </PXTabItem>
    </Page>
</Customization>

4 replies

Hughes Beausejour
Acumatica Employee
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  • Acumatica Developer Support Team
  • Answer
  • March 24, 2021

> Any idea where to look at?
In the customization, you can access the content through menu item: File -> Edit Project XML


Make a backup and remove the customized item section by section until the issue disappears to identify the root cause:
<Customization level="" description="" product-version="20.209">
    <Page path="~/pages/in/in202000.aspx" pageSource="[...]">
        <PXFormView ID="form" ParentId="phF_form" TypeFullName="PX.Web.UI.PXFormView">
            <Prop Key="AllowCollapse" Value="False" />
        </PXFormView>
        <PXTabItem Text="Vendor Details" ParentId="phG_tab_Items#2" TypeFullName="PX.Web.UI.PXTabItem">
            <Prop Key="Text" Value="Vendor Details 2" />
        </PXTabItem>
    </Page>
</Customization>


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Thanks Hughes,

Was hoping for a better solution, but followed your recommendations and removed peace by peace customization part… 


Hughes Beausejour
Acumatica Employee
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  • Acumatica Developer Support Team
  • March 30, 2021

You can post the part that lead to the crash in this forum once it is identified.


  • Freshman I
  • October 13, 2021

Hi, I am having the same issue for a customisation on IN202500 screen, Can you please let me know how you manage to fix it?