Unable to Override Shipping Address When Creating Transfer Order from Appointment Action

Hi,

When you override the address it creates a new SOShippingAdress, so you need first run the events, and get the updated address.
Please try this code.

 

SOShippingAddress shippingAddress = soGraph.Shipping_Address.Select();
  soGraph.Shipping_Address.Cache.SetValueExt<SOShippingAddress.overrideAddress>(shippingAddress, true);

shippingAddress = soGraph.Shipping_Address.Update(shippingAddress);

Then you can use your code to update the other fields.

Please let me know if this works!

​@saco86 Yes, I have already tried the same approach, but it did not work.
After setting OverrideAddress to true and calling Update(), I attempted to update the remaining address fields, but the values are still not getting updated

​@vkumar68 Please add this code after the first update.

soGraph.Shipping_Address.Cache.SetValueExt<SOShippingAddress.revisionID>(shippingAddress, new int?(0));

This will allow you to change the values

Please let me know if this works!

​@saco86 Thanks for the response. Unfortunately, this did not work for me either.
Have you tested this on your side?

I developed a customization similar to your case. I will provide the full path—please review it, and it should work.

First, select the address. Then use SetValueExt to set OverrideAddress to true, update the record, and retrieve the updated one.

Next, assign the RevisionID using SetValueExt, and assign all other address fields using SetValueExt as well.

After that, add the following line:

shippingAddress.CustomerAddressID = shippingAddress.AddressID;

Then call Update again and retrieve the updated record.

Finally, in the order DAC, assign ShipAddressID to shippingAddress.AddressID.

I believe this line should be added, so the last part will look like this.

shippingAddress.CustomerAddressID = shippingAddress.AddressID;
shippingAddress = soGraph.Shipping_Address.Update(shippingAddress);
order.ShipAddressID = shippingAddress.AddressID;

If this does not work, please provide your code.
Also, let me know if shippingAddress becomes null after the first update.

Hello ​@vkumar68 ,

This option worked for me. Please try it.

SOShippingAddress shipAddress = docgraph.Shipping_Address.Current = docgraph.Shipping_Address.Select();

docgraph.Shipping_Address.SetValueExt<SOShippingAddress.overrideAddress>(docgraph.Shipping_Address.Current, true);

 shipAddress = docgraph.Shipping_Address.Current;

 shipAddress.AddressLine1 = order.ShipAddress1;
 shipAddress.AddressLine2 = order.ShipAddress2;
 shipAddress.City = order.ShipCity;
 shipAddress.State = order.ShipState;
 shipAddress.PostalCode = order.ShipZip;
 shipAddress.CountryID = order.ShipCountryCD;

 docgraph.Shipping_Address.Update(shipAddress);
 docgraph.Actions.PressSave();

​@vkumar68 

I have faced similar issue earlier like this

The Shipping Address record is system-controlled, so the fields cannot be updated directly.
To override it properly, first enable Override Address and call Update() so the address record is initialized in the cache.

After that, reset RevisionID and update the required address fields. Calling Update() again ensures the changes are persisted and the record is not cleared or left null in the cache.

​As @saco86 mentioned finally, assign the updated AddressID back to the order’s ShipAddressID so the overridden address is linked correctly.

Use below code, Hope this helps!!

var cache = soGraph.Shipping_Address.Cache;

cache.SetValueExt<SOShippingAddress.overrideAddress>(soGraph.Shipping_Address.Current, true);
soGraph.Shipping_Address.Current = soGraph.Shipping_Address.Update(soGraph.Shipping_Address.Current);

if (soGraph.Shipping_Address.Current == null)
    return;

cache.SetValueExt<SOShippingAddress.revisionID>(soGraph.Shipping_Address.Current, 0);

cache.SetValueExt<SOShippingAddress.addressLine1>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.AddressLine1);
cache.SetValueExt<SOShippingAddress.addressLine2>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.AddressLine2);
cache.SetValueExt<SOShippingAddress.city>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.City);
cache.SetValueExt<SOShippingAddress.state>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.State);
cache.SetValueExt<SOShippingAddress.countryID>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.CountryID);
cache.SetValueExt<SOShippingAddress.postalCode>(soGraph.Shipping_Address.Current, Base.ServiceOrder_Address.Current.PostalCode);

soGraph.Shipping_Address.Current = soGraph.Shipping_Address.Update(soGraph.Shipping_Address.Current);

soGraph.Shipping_Address.Current.CustomerAddressID = soGraph.Shipping_Address.Current.AddressID;
soGraph.Shipping_Address.Current = soGraph.Shipping_Address.Update(soGraph.Shipping_Address.Current);

​@saco86  ​@SaiKrishnaV ​@Vard86 Thank you for your response. I will work on the above suggestions and let you know.