The given key was not present in the dictionary.

Hi, @development93  This issue will cause due to some keys issue while you are updating the details.

As ddunn indicated, if you can share the customization code details, we can review and help you, if we found something related to this issue.

This should be pretty easy to locate if you look through the customization code for anywhere a dictionary is being accessed. That error occurs when you try to access a dictionary with a key that doesn’t exist. 

And if it is occurring during the Remove Hold action it is likely either in a customized action override, a customized event handler for the hold field, or in customized persisting logic for the graph.

Hello @development93, sorry, did you manage to solve the problem that you report? I have the same problem, I already reviewed the recommendations published here, but I did not detect the problem, thank you.

Hi jcesar,

I had specified wrong abbreviations which are used in representing statuses in Acumatica i.e. as an example 
Open = ‘N’

Testing without customizations and Rebuild Full-Text Entity Index could help to overcome this error. 

​@Naveen Boga 

​@SankaPeiris07 

I have run into the same issue.  The customization was installed about 4 weeks ago.  I tested it now I wanted to test it one more time before publishing it in production.  Now the error appears when I try to remove the PO On Hold.  The purpose is remove the Print Option when an order is On hold or Pending Approval.

See the attached.

Thank you.