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Snapshot Automation

  • Aug 22, 2025 10:01 PM UTC
  • 9 replies
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Freshman II

Hello,

I have been trying to automate the creation of a snapshot and have come up short.

I've tried adding in the exportSnapshotCommand action and parameters into an extended endpoint, but when I call the endpoint, all I get is a 204 status and no snapshot is created.

Similarly, I've created a customization project where I wrap the tenants screen in a custom screen then try to automate the snapshot creation from there. That process also successfully calls the exportSnapshotAction after prefilling the export parameters, but no snapshot is created. 

Has anyone successfully automated snapshot creation?

Is it possible to automate snapshot creation?

      9 replies

      JSpikowski
      Jr Varsity II
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      • JSpikowski
      • Jr Varsity II
      • Aug 22, 2025 11:02 PM UTC

      It seems MS SQL may have a more reliable backup than MySQL has.

       

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      JSpikowski
      Jr Varsity II
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      • JSpikowski
      • Jr Varsity II
      • Aug 23, 2025 5:57 PM UTC

      I tested restoring the Acumatica MySQL DB using the Plesk backup & restore feature. The .tarz backup file for the Sales demo was just under 400 MB.

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      MichaelShirk
      Captain II
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      ​@JSpikowski I don’t see how your responses are relevant to the original question about Acumatica tenant snapshots. 
      We should honor the original author and keep the forum clean by only responding on the original topic, with information from personal, relevant experience.

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      Michael Shirk, Pine View Buildings, LLC - If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
        Captain II
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        • aiwan
        • Captain II
        • Aug 26, 2025 7:36 AM UTC

        ​@mpierson 

         

        Could this be due to needing values within the dialogue box that pops up when creating one through the UI?

         

        You could try to do this via Import Scenario, then create an automation schedule which runs ‘Process Import Scenarios’ where you filter to just the ‘Tenants’ screen.

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        Aleks
          Freshman II
          • mpierson
          • Author
          • Freshman II
          • Aug 26, 2025 3:26 PM UTC

          ​@mpierson 

           

          Could this be due to needing values within the dialogue box that pops up when creating one through the UI?

           

          You could try to do this via Import Scenario, then create an automation schedule which runs ‘Process Import Scenarios’ where you filter to just the ‘Tenants’ screen.

          Typically, you can populate the DAC fields before pressing the Action button. It’s possible that Acumatica implemented the snapshot action in such a way were this doesn’t work. I’ve attached an example from another member of the community that demonstrates how this would work. 

          I have done this for some other screens as well. This is also the same pattern that I am attempting to use for Snapshots.
           

           

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          Captain II
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          • aiwan
          • Captain II
          • Aug 27, 2025 6:47 AM UTC

          On 24.213, I can’t find the correct default endpoint for ‘Snapshot’. Have you created a new one?

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          Aleks
            Freshman II
            • mpierson
            • Author
            • Freshman II
            • Aug 27, 2025 4:51 PM UTC

            Sorry, I named the endpoint Snapshot, but the screen it is using is Tenants(SM203520)
             

             

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            Chris Hackett
            Community Manager
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            • Chris Hackett
            • Acumatica Community Manager
            • Sep 26, 2025 12:11 AM UTC

            Hi ​@mpierson were you able to find a solution? Thank you!

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            Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
            Freshman II
            • mpierson
            • Author
            • Freshman II
            • Sep 26, 2025 3:16 PM UTC

            Hi ​@Chris Hackett, not yet. Support suggested using the test sdk. I can kind of automate through test scripts, but I am still unsure if this will work in our use case. we need to be able to kick off the process from an eternal website.

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