Skip to main content
Solved

Push Notifications are NOT triggering


Naveen Boga
Captain II
Forum|alt.badge.img+19

Hello,

While we are investigating this issue, we went to “System Queues Monitor” screen and observed this error: “Processing time threshold is reached or maximum number of records exceeded”.  Attacheed screenshots for reference.

In “Settings” tab of System Queues Monitor, below values are configured.

Processing Time Threshold (s): 30

Number of Records in Detailed Log: 100

For now we have cleared the quque by clicking on “Clear Queue”. Can you please let us know, what are recommened values to be configure to avoid this issues in furure.

 

 

Best Regards,

Naveen B

Best answer by Gabriel Michaud

Hi @naveenb74 ,

Can you check what you see when you click the View Details button? Clearing the Queue might have removed the error messages, if so please reply back the next time the error happens.

View original
Did this topic help you find an answer to your question?

4 replies

Gabriel Michaud
Captain II
Forum|alt.badge.img+10

Hi @naveenb74 ,

Can you check what you see when you click the View Details button? Clearing the Queue might have removed the error messages, if so please reply back the next time the error happens.


Naveen Boga
Captain II
Forum|alt.badge.img+19
  • Author
  • Captain II
  • 3381 replies
  • October 30, 2020

Hi @Gabriel Michaud ,
 

Sure. Will update the error details here when I get the error next time.

 

Best Regards,

Naveen B


bjeter78
Freshman II
Forum|alt.badge.img
  • Freshman II
  • 48 replies
  • February 1, 2023

We have a client with the same error message, and the ACH batch remits were not processed. They eventually ran; however, all payment register information was empty, and no remits were produced. This happened a third time. Do you have any information that would help them?


xkylewrightx
Semi-Pro I
Forum|alt.badge.img
  • Semi-Pro I
  • 77 replies
  • February 1, 2023

When Naveen posts his own question you know its serious! Kidding, good luck


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings