Question

Push Notification Process Error (Send to target Commerce failed: (The given key was not present in the dictionary.))

  • 20 December 2023
  • 7 replies
  • 69 views
K
Rank

Hi,

I have tried to create Push Notification from my Local Instance, however there was an error occurred and Push Notification is not Processing.

 

Appreciate if some one can help me out with this issue.

 

Best Regards,

Kavindu

7 replies

praveenpo
Rank
Userlevel 6
Badge +3

hi @khewawasam46 ,

Can you share the code which you implemented that helps to review and suggest anything.

Praveen
K
Rank

Hi @praveenpo,

I did not write any code. just used the Defaults. Am I doing anything wrong? 

 Best Regards,

Kavindu

J
Rank
Userlevel 7
Badge +11

Hi @khewawasam46 ,

Can you please share the push notification screen(SM302000) screenshot to check the configuration once?

Jini N
K
Rank

Hi @jinin 

Push Notification

 

Business Event
Mobile Notification

 

Best Regards,

Kavindu

J
Rank
Userlevel 7
Badge +11

Hi @khewawasam46 ,

Your statement is clear, but I would suggest a slight refinement for better readability:

Could you please check the 'Track all fields' checkbox and try again? My assumption is that the system is currently only considering the 'ownerID' field, which might be empty, leading to the error.
 

 

Jini N
K
Rank

Hi @jinin ,

I have tried in that way also, but the same error is occurring.

Best Regards,

Kavindu

Chris Hackett
Rank
Userlevel 7
Badge

Hi @khewawasam46 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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