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Hi,

I’m new to the forum, and I’m hoping someone can help. 

I need to make an adjustment on PO receipt for goods received. The wrong quantities were switched, so I need to adjust those entries. I went into the PO receipts and hit the return tab. I made the necessary changes, but I get this error code below when I try to save changes. Your help will be greatly appreciated. 

 

 

I’m also looking for help with this. @BrianI did you figure this out? 

Hi @BrianI 

The only way that I have found to work around this is to create an inventory adjustment for this qty, then do the return. 

Hi @BrianI 

The only way that I have found to work around this is to create an inventory adjustment for this qty, then do the return. 

So your inventory won’t be correct after the return because you added more? Or you’re doing another adjustment afterward?

@Jeff96  It would e corrected because you are adding more. 

@Jeff96  It would e corrected because you are adding more. 

Step by Step (to make sure I’m not missing anything)

 

In this scenario, I mistakingly received 2 of an item. 

  1. Adjustment to add another two (total is now 4)
  2. Return the PO receipt (total back to 2)
  3. Adjustment to subtract 2 (total is now correct at 0)

Let me know if this is correct.

@Jeff96  It would e corrected because you are adding more. 

Step by Step (to make sure I’m not missing anything)

 

In this scenario, I mistakingly received 2 of an item. 

  1. Adjustment to add another two (total is now 4)
  2. Return the PO receipt (total back to 2)
  3. Adjustment to subtract 2 (total is now correct at 0)

Let me know if this is correct.

 

@Jeff96  

That is the correct steps to take. 

@Jeff96  It would e corrected because you are adding more. 

Step by Step (to make sure I’m not missing anything)

 

In this scenario, I mistakingly received 2 of an item. 

  1. Adjustment to add another two (total is now 4)
  2. Return the PO receipt (total back to 2)
  3. Adjustment to subtract 2 (total is now correct at 0)

Let me know if this is correct.

 

@Jeff96  

That is the correct steps to take. 

I’m now getting the same error at step 3. The PO is returned, but my inventory is wrong.

@Jeff96  Try to recalculate the inventory. That is most likely the fix. 

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