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[Modern UI] - The view "" doesn't exist

  • September 7, 2026
  • 9 replies
  • 109 views
Freshman I

Hello everyone,

I’m facing a very disturbing issue regarding modern UI. 
I have a really basic processing screen, to mass update Matrix Items.

When trying to access this screen I have the following error : 
 

 
The view [Blank] doesn’t exist. Here are the stack traces : 
 


I don’t have this error on my local instance, just on the customer’s one.

Error seems to be realted to the note process, I tried so many configuration but I can’t make things work. 

If I go to “Applay updates”, and press the “Reset Caches” Action, everything MIGHT work, until the next publication. 

I even tried changing the screenID since there seems to be some corrupted info stored in some cache, but it didn’t solve anything. 



I don’t understand why at all… Does anyone have any idea? 

Attached you’ll find : 
-My graph (as a txt)
-The DACs used in the screen. (as a txt).
-My Modern UI files and my classic UI files in the customization project. 

If you need any other information, please ask. 

Have a great day. 

Best answer by mohammadnawaz51

​@SimonF Just restart the application as it is publishing engine issue from Acumatica.

    9 replies

    darylbowman
    Captain II
    Forum|alt.badge.img+17

    I've had the same issue with a good number of my custom screens. It's always been solved by resetting caches.

    Daryl ⚡Freelance developer 🛒Check out my products 👉🏻deftstrokesdev.com/index.php/products ⏩linkedin.com/in/darylbowman
      Freshman I
      • SimonF
      • Author
      • Freshman I
      • September 7, 2026

      I've had the same issue with a good number of my custom screens. It's always been solved by resetting caches.

      Oh… OK. That’s annoying :/ 

      The fact is that some other modern UI screens work just fine and I can’t figure out why :/ 

      darylbowman
      Captain II
      Forum|alt.badge.img+17

      Oh… OK. That’s annoying :/ 

      Couldn't agree more. I hold my breath every time a customer claims their screen broke.

      I'm assuming it will eventually get resolved.

      Daryl ⚡Freelance developer 🛒Check out my products 👉🏻deftstrokesdev.com/index.php/products ⏩linkedin.com/in/darylbowman
        mohammadnawaz51
        Varsity I
        Forum|alt.badge.img+7

        ​@SimonF Just restart the application as it is publishing engine issue from Acumatica.

        https://globalpayex.com/resources/blogs/the-complete-guide-to-ar-and-ap-automation-in-acumatica/
          Freshman I
          • SimonF
          • Author
          • Freshman I
          • September 7, 2026

          Well… Thanks.. 

          Let’s hope this issue is top priority for next versions! 

            Jhon Reeve Penuela
            Varsity I
            Forum|alt.badge.img

            ​@SimonF Just restart the application as it is publishing engine issue from Acumatica.

            Thank you for this solution!. I’m Encounter same error. 

            Jhon Reeve
              WillH
              Semi-Pro II
              Forum|alt.badge.img+5
              • WillH
              • Semi-Pro II
              • September 9, 2026

              For searchability.

              The exact screen message is:
              "
              Error: The view doesn't exist.
              "
              (This post wasn’t coming up when I was searching for my error string

              I’m seeing this in my testing in 26r1 (just doing T200 to brush up on basics).

              I was getting this about 75% of the time, in my case the error would resolve about 10-20 minutes after my publish customisation and site restart.

              So if you’re seeing this, and you’re working in a cloud instance especially, waiting it out might be an option.

              Otherwise, ​ ​@mohammadnawaz51 ‘s advice implies forcing a site restart might clear it.

              ​@darylbowman  not sure if you intended to imply that clearing the user’s browser cache might work, but in my testing this didn’t hold. (I used a completely different browser, the problem persisted until whatever part of the publish/restart process properly initiated the view.)
              So I’m guessing you mean clearing the server’s cache?

              ~Will H (MYOB) - Acumatica MVP 2026.
                darylbowman
                Captain II
                Forum|alt.badge.img+17

                So I’m guessing you mean clearing the server’s cache?

                Yes, from the 'Apply Updates' screen

                Daryl ⚡Freelance developer 🛒Check out my products 👉🏻deftstrokesdev.com/index.php/products ⏩linkedin.com/in/darylbowman
                  WillH
                  Semi-Pro II
                  Forum|alt.badge.img+5
                  • WillH
                  • Semi-Pro II
                  • September 10, 2026

                  Thanks ​@darylbowman  

                  For MYOB Customers:
                  The apply updates screen is currently locked down from the UI, so this option isn’t open to you.  If you do need a site restart please contact your support partner so they can get it scheduled for you.

                  ~Will H (MYOB) - Acumatica MVP 2026.
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