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Question

Graph Type Missing When Switching to Modern UI in Production

  • April 23, 2026
  • 2 replies
  • 29 views

Hi team,

When attempting to change the Site Map setting from Classic UI to Modern UI, the Graph Type field disappears. This is working properly in the Dev site, but the issue is occurring only in the Production site
Could you please suggest? Below are the screenshots for reference.
Dev site:
 

Production site: 
 

 

2 replies

Forum|alt.badge.img+1
  • Varsity II
  • April 23, 2026

Compare Site Map record (SM200520) between Dev & Production

Same Screen ID

Same Graph Type value

Verify:

Customization package is published in Production

Graph class exists in deployed DLL

Try:

Clear cache / restart IIS

Re-publish customization(Publish with Cleanup)


Forum|alt.badge.img+3
  • Pro III
  • April 24, 2026

@mboddepalli10 

In Modern UI, the Graph Type field is defined in the TypeScript (TS) file, please verify that it’s properly bound.

Also, as initial troubleshooting:

  • Review the Modern UI TS file.
  • Restart the application instance(Apply updates screen)
  • Republish the customization package and verify