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External Reference field not working on report


Noob question, I apologise in advance.

On a sales order I have these two fields that I am trying to add to a report.
 

I reference the first field in a report with

=[SOOrder.CustomerOrderNbr]

and it works perfectly.

However, I reference the 2nd field in a report with

=[SOOrder.ExtRefNbr]

and it produces an empty column.

If that field isn’t ExtRefNbr, how can I determine the field ID?

thanks.

Best answer by Naveen Boga

Hi @Arran  No problem at all!

 

For the External Reference field, we should use the [SOOrder.CustomerRefNbr]. Can you please try and check once?

If you wanted to know any field ID, then you can do like below.

Click on the Customization → Inspect Element → Then click on the field, which you wanted to know the ID. Please find the screenshots for reference.

 

 

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Naveen Boga
Captain II
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Hi @Arran  No problem at all!

 

For the External Reference field, we should use the [SOOrder.CustomerRefNbr]. Can you please try and check once?

If you wanted to know any field ID, then you can do like below.

Click on the Customization → Inspect Element → Then click on the field, which you wanted to know the ID. Please find the screenshots for reference.

 

 


  • Freshman II
  • June 15, 2023

Fantastic, thank you.  Customization isn’t available to me presently, I’ve asked for that permission to be added.


Naveen Boga
Captain II
Forum|alt.badge.img+19

Hi @Arran  Sure. You can see the Inspect Element if you have Customizer ROLE for your user account.

 

 

 


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