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Customization Error - Error while deleting screen info folder

  • July 9, 2026
  • 2 replies
  • 30 views
E
Freshman I

I had a customization project error in our sandbox.

Ever since the error occurred, I can’t publish or unpublish anything without getting another error prompt during compilation.

[2026-07-09 11:16:04.284] Removing previous Modern UI files
[2026-07-09 11:16:14.321] Error while deleting screen info folder

How would I go about fixing this?

Acumatica 2025 R2, Build 25.201.0213

2 replies

R
Captain II
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​@ErickWCel96 Have you tried restarting your application from Apply Update screen and tried to republish those packages? Also, If you have customization packages in multiple tenant, Please maintain all customization in one tenant and publish it to all tenant.

 

 

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    J
    Captain I
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    • jzhu
    • Captain I
    • July 10, 2026

    HI ​@ErickWCel96 In addition to maintaining all customization in one tenant and publishing from that tenant, I also recommend selecting Execute All Database Script. I have found that helpful sometimes. 

     

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